Testimonials

A totally versatile call answering service.

Clients use our call answering service in hundreds of different ways, depending on their specific requirements. Here are a few examples of how some companies are benefiting from our service.

Customer Support Desk

IFA Portals, one the largest suppliers of websites to IFAs and Mortgage Brokers in the UK have used this system for over 5 years to great success, meaning that our calls are answered promptly and professionally, as we are involved in a service industry it is imperative that we respond to clients and this system whilst managing our calls allows us to prioritise them and ensure the correct person responds to their needs.

"Over the 5 years the system has undoubtedly saved us many thousands of pounds and ensured that we have not lost any new business as a result of missing calls but at the same time it has given our existing clients the knowledge that there will always be someone on hand to answer their calls."

Oliver Phillips, Technical Director, IFA Portals Ltd

Virtual Receptionist

As a one man business without the ability to initially afford a PA I decided to adopt the ifaPA system, I have used them now for over 6 years and still haven’t had to employ anyone to answer the phone!

If I am out of the office the message comes through immediately as an e-mail on my Blackberry or as a text message, I can then respond within minutes if the need arises, If I am in meetings I can instruct the virtual pa to say I am in a meeting and I will call them back, this system has really helped me give the impression to my clients both old and new that I am running a highly professional business which of course I am but at nowhere near the cost!!

Mark Barry, Managing Director, Sterling Solutions Ltd